Privacy Policy for Murphy Engraving

Effective Date: April 22, 2026

Murphy Engraving (“we,” “our,” or “us”) operates this website and is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our
website.

1. Information We Collect
We may collect information about you in a variety of ways, including:

Personal Data
Information you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)

Order Information

Details related to purchases, custom engraving requests, and uploaded designs or artwork.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Referring website

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you about orders, inquiries, or customer service
• Customize and improve our website and services
• Send promotional emails or updates (you can opt out at any time)
• Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g., payment processors, shipping companies)
• Legal authorities when required by law
• Business partners only as necessary to fulfill your order

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve website functionality
• Understand user behavior
• Enhance your browsing experience

You can choose to disable cookies through your browser settings, but some parts of the site may not
function properly.

5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of
transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights (Including CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

All users may:

• Access the personal information we have about them
• Request corrections or deletions
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of
those websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal
information from children.

9. Custom Design & Copyright Policy

By submitting any artwork, logo, design, or content to Murphy Engraving, you represent and warrant that:

• You own the rights to the design, OR
• You have obtained proper authorization to use the design

Murphy Engraving is not responsible for verifying ownership of submitted artwork.

You agree that:

• You assume full legal responsibility for any copyright, trademark, or intellectual property
  infringement claims
• You will indemnify and hold Murphy Engraving harmless from any legal disputes arising from the
  use of submitted designs

We reserve the right to refuse any order that we believe may violate intellectual property laws.

10. No Returns / No Refunds Policy

Due to the custom nature of our products, all sales are final.

• No returns will be accepted
• No refunds will be issued
• No exchanges will be provided

Exceptions may be made only in cases of:

• Manufacturing defects
• Errors caused directly by Murphy Engraving

All claims must be submitted within a reasonable timeframe after delivery.

11. Limitation of Liability

To the fullest extent permitted by law, Murphy Engraving shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Damages arising from misuse of products or improper design submissions

Our total liability for any claim shall not exceed the amount paid for the product or service in question.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated
effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Murphy Engraving
Email: murphyengraving@gmail.com
Phone: 513-616-6463
Address: 6879 Clubside Drive, Loveland, Ohio 45140

This policy is designed to provide transparency and legal protection for Murphy Engraving and its
customers.

13. Bulk Orders & Contract Terms

For large or bulk orders, additional terms may apply:

• A deposit may be required before production begins
• Production timelines will be agreed upon in writing
• Bulk pricing is based on quantity and specifications at time of quote

Murphy Engraving is not responsible for changes requested after production has started.

For contract-based or ongoing business relationships:

• Terms may be outlined in a separate written agreement
• That agreement will take precedence over these Terms where applicable

14. Rush Orders & Deadline Disclaimer

Rush orders may be accepted at Murphy Engraving’s discretion and may include additional fees.

By placing a rush order, you acknowledge:

• Production timelines are estimates, not guarantees
• Delays may occur due to equipment issues, material availability, or high order volume

Murphy Engraving is not liable for:

• Missed deadlines
• Event-related losses
• Any damages resulting from delayed delivery

Customers are strongly encouraged to allow adequate lead time for all orders.